Privacy Policy

We collect information necessary to operate a global B2B trade platform. This may include:

• Personal details (name, email, phone)
• Company information (company name, address, registration)
• User roles within an organisation
• Verification documents and business licenses
• Login credentials and account security information

To operate the marketplace, we collect operational trade information such as:

• Product listings and supplier details
• Buyer inquiries and sourcing requests
• Purchase orders and commercial agreements
• Logistics documentation
• Shipment tracking information
• Trade finance or escrow transaction records

When you access the platform we may automatically collect:

• IP address
• Device identifiers
• Browser type
• Login timestamps
• Usage analytics and cookies

Your information is used to:

• Create and manage accounts
• Facilitate B2B trade transactions
• Connect suppliers, buyers, and distributors
• Enable logistics coordination and documentation
• Process payments or trade finance services
• Improve platform functionality and automation
• Detect fraud or suspicious trade activity
• Comply with regulatory requirements

Information may be shared with trusted ecosystem partners involved in a transaction. These may include:

• Buyers and suppliers involved in a deal
• Distribution partners
• Logistics providers and freight forwarders
• Payment processors or financial institutions
• Regulatory authorities when legally required

Ubuntu Africa does not sell user data to third parties.

We apply industry-standard security practices including:

• Encrypted data transmission
• Secure cloud infrastructure
• Role-based access control
• Continuous monitoring of platform activity
• Fraud detection mechanisms

Despite these protections, no online system can guarantee absolute security.

UbuntuPortal operates across multiple trade corridors including Africa, the Middle East, Asia, and Europe. Data may be stored or processed in different jurisdictions depending on technical infrastructure or regulatory requirements.

Information is retained for as long as necessary to:

• Maintain active accounts
• Support trade records and logistics documentation
• Comply with legal and regulatory obligations

Depending on applicable law, you may have rights to:

• Access your data
• Request corrections
• Request deletion of certain information
• Object to certain types of processing
• Request a copy of your data

Requests may be submitted through the platform support channels.

UbuntuPortal uses cookies and analytics tools to:

• Maintain secure login sessions
• Improve performance
• Understand marketplace usage patterns
• Optimise trade workflows

Users may disable cookies through browser settings.

This Privacy Policy may be updated as the platform evolves, including new marketplace features, logistics integrations, or financial services. Updates will be published with a revised effective date.

For privacy questions or data requests, please reach out to Ubuntu Africa:

• Email: info@ubuntuportal.net
• Website: www.ubuntuportal.net